Frequently asked questions

Create a free account, add funds to your PKR wallet, then choose a service, paste the public link to your profile, post or video, and set the quantity. The order is paid from your wallet and you can follow it live under My orders.

No, never. We only need the public link to your profile, post or video. Anyone who asks for your social media password is not us.

Yes. A private account or post can't be delivered to. Keep it public until the order is finished.

Open Add funds in your dashboard, send the amount with JazzCash, Easypaisa or a bank transfer, then upload a screenshot of the payment. Our team checks it and credits your wallet — you'll see the status in your wallet history.

The minimum and maximum are shown on the Add funds screen before you pay.

Usually because the payment hadn't arrived, the screenshot was unreadable or the amount didn't match. The reason is shown in your wallet history. Message us on WhatsApp if you think it's a mistake.

It depends on the service and the quantity. Some orders start within minutes; larger ones take longer. You can see progress — start count, delivered and remaining — under My orders.

If an order is canceled or only partly delivered, the undelivered part is refunded to your wallet automatically. Refunds go back to your wallet balance, not to your bank or mobile account.

Once an order has been sent it usually can't be stopped. If you made a mistake, open a support ticket straight away with the order number and we'll check what's possible.

Each order is for one link. Place a separate order for each post or video.

Open the order under My orders and choose Get help — it opens a ticket with the order number filled in. You can also message us on WhatsApp.

Yes. Use Track order on the website with your order number and the email on your account.